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Lawyer 365 Privacy Policy

Last updated: 18 April 2021

Lawyer 365 portal and smartphone apps are owned and operated by Lawtech 365 Ltd ("we/us").  We are committed to protecting and respecting your privacy.  This privacy policy explains what information we collect about you through our portal and how we use that information and the procedures that we have in place to safeguard your privacy.

At Lawyer 365, lawyers and technical personnel work jointly to manage the platform and provide initial consultations, information and template documents. For us at Lawyer 365, you as an individual and as a client always come first and this privacy policy (the “Privacy Policy”) explains how we handle your personal data when you sign up to and use our platform and when you seek legal advice or information from us (the “Services”).

We explain in more detail in this Privacy Policy how Lawyer 365 works for you as a “user” and “client” and who is responsible for the processing of personal data, which is carried out in connection with your use of the Services. We also describe which personal data about you is processed when you use the Services, how we process the personal data, and why. We also describe the legal basis for our processing and external parties which may handle personal data about you in order for us to provide you with the Services. You also receive information about your rights in relation to the processing of your personal data and what you can do to exercise these rights.


Visitors to Lawyer 365 portal

Cookies

This portal uses cookies.  When we provide services, we want to make them easy, useful and reliable.  Where services are delivered online, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone.  These include small files known as cookies. See below more information about the cookies we use on our portal.

Statistical information

We may use aggregate information and statistics for the purposes of monitoring website and app usage in order to help us develop our services and may provide such aggregate information to third parties.  These statistics (e.g. IP address, operating system and browser type) will not include information that can be used to identify any individual.

Third Party Links

Lawyer 365 portal and apps contain links to websites owned and operated by third parties. If you follow a link to any of these websites, please note that they may have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Transfers outside of the EEA

Any information you provide to us will routinely be stored in the UK. In order to maintain and improve the functionality of our portal, it may periodically be necessary for your information to be processed in countries within the EEA or outside of the EEA temporarily. In any such instances we will ensure that appropriate legal, technical and organisational measures are in place to ensure that our obligations in relation to your information continue to be met at all times.

People who request a consultation through Lawyer 365

If you choose to connect with a legal professional through our portal or apps by either connecting a directly to a professional or using our appointment booking form, you will choose to provide us with personal information.

Where you input this information on behalf of a third party (for example where you are seeking professionals on behalf of a relative) you must ensure that you have the authority and consent of the individual to whom the information you have chosen to provide belongs.

We store this information securely. We collect this information so we can help you find a professional who can help you with your enquiry. This is the service we provide and when you connect with a lawyer, we consider that we have a contractual obligation to provide this service. Where you input information on our portal or apps prior to submitting an enquiry we will treat such information as if you have submitted an appointment request and may use the information to contact you to enable you to complete your enquiry.

If the professional you choose to contact is unavailable, we will do our best to find another local professional who matches your search criteria, and this is all part of the service we offer to consumers who use our service. If a professional wishes to respond to your enquiry we will pass the above information on to them. Your information will not be shared with any other parties.

Whilst we require all professionals to comply with all laws and regulations, we do not have any control over or responsibility for how the professional uses the data you provide to them; however professionals are also subject to Data Protection Legislation and are responsible for protecting and using your data accordance with the Legislation.

You may choose to opt in to receive additional communications from us and whether you choose to do so will not affect the service we provide to you. If you choose to opt in, you can opt out of receiving these communications by using the relevant check boxes on the forms we use to collect your data, in your account, or clicking the unsubscribe link in emails.  You can also unsubscribe at any time by contacting hello@lawyer365.co.uk. We do not collect any credit card or other payment information from consumers.

People who create an account on our portal

If you choose to create an account on our portal, you will choose to provide us with personal information.

Lawyer 365 stores this information securely. We collect this information so we can provide you with relevant content and features in your account. Your information will only be shared with legal professionals registered with the portal.

We may also use your data to provide you with information which may be of interest to you by email. You will need to opt in to receive these communications and whether you choose to do so will not affect the service we provide to you. If you choose to opt in, you can opt out of receiving these communications by using the relevant check boxes on the forms we use to collect your data, in your account, or clicking the unsubscribe link in emails.  You can also unsubscribe at any time by contacting hello@lawyer365.co.uk.

Lawyers and professionals who subscribe to our portal

Information we may collect

When you subscribe to a professional plan with Lawyer 365 you are seeking to enter into a contractual agreement with us and all of the details you provide to us are deemed to be necessary to enable us to prepare for and subsequently fulfil our contractual obligations to you. We may ask for business information which may include personal details.

You will be entirely responsible for the content of your profile, as more fully set out in the Professional Terms of Use which govern the relationship between any subscriber and us. The Terms of Use are available in full when you register, log in to your account or visit the expert section of the portal. You may amend your profile at any time by logging on to your account and updating the relevant information or by contacting our Customer Success team and you must amend your profile where any details have changed.

How we use the information

We use information held about you in the following ways:

·      To carry out our obligations to you and to process your application effectively

·      To fulfil our obligations to you in accordance with the contractual terms that govern our relationship with you

·      To ensure that content from our portal is presented in the most effective manner for you and for your computer

·      To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes

·      To allow you to participate in interactive features of our service, when you choose to do so

·      To notify you about changes to our service

We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the portal and our services and may provide such aggregate information to third parties.  These statistics (e.g. IP address, operating system and browser type) will not include information that can be used to identify any individual.

As you are a professional subscriber (Expert), we will use your personal information to send you information about products and services of ours which we think may be of interest to you. Where we use your information in this way, we consider that we have a legitimate interest in using your information for this purpose having balanced the potential benefits to you, the nature of the personal information we will utilise (being largely in the public domain) and our own commercial interests. This may include contacting you by post, telephone and email. Where you receive such information you may opt out at any time by logging on to your account, or by clicking the unsubscribe link in the emails.

From time to time you may have the opportunity to opt in to emails from quality brands we have selected to be partners.  You can unsubscribe from these emails at any time by logging on to your account, or by clicking the unsubscribe link in the emails. 

Provision of services by our Group of Companies

Elements of the services we provide to you under any agreement between you and us or as a result of any consent received from you may be fulfilled by any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

Disclosure of the information to third parties

To take advantage of some parts of our Service you may be required to log in or register with us. We and any third parties who host or maintain our Service may need to collect information about you and your computer to enable you to do so. The information will be collected when you register with or log in to our Service.

We will share your information if we are under a legal obligation to do so or otherwise as agreed in our terms of use.

Subscriber’s public information

Profile information submitted for display on the Lawyer 365 portal and apps is information intended for the public domain and therefore cannot be classed as private. By submitting your profile information to Lawyer 365, you give us unconditional permission to use this information regardless of any moral rights, copyright, service mark, trademark or patent laws. Further, you allow us to publish, modify, edit, translate, distribute and otherwise reproduce the information in whatever format we choose.

How we store your information

We take your online security seriously, whether you are a consumer visiting our website or a professional advertising on our website. 

Full details of how we protect the information you provide us are given below:

·      For consumers who Book Appointments on our portal, consult using “Consult Now” features or register for an account, the secure server software encrypts all information you input.

·      For professionals and legal experts who subscribe to our services, when you register your profile and the details relating to it, the secure server software encrypts all information you input.

·      As an additional security measure for professionals paying for subscription services on our website, credit card numbers are encrypted both before an order is processed and when stored on our database.

·      To securely receive payments over the internet, we use Secure Sockets Layer (SSL) technology using a secure global “Stripe” payment platform to protect your personal information and payment details. We take security seriously and have put in place appropriate physical, electronic and managerial procedures to safeguard the information we collect. 

·      We comply with the standards, procedures and requirements laid down in all UK Data Protection Legislation to ensure that your personal information is kept secure and processed fairly and lawfully.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to or from our portal; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your Agreement

By subscribing or otherwise using Lawyer 365 portal and apps, you agree to your information being gathered and used in the ways described in this policy.

If we change our privacy policy, we will post the changes on this page, and may place notices on other pages of our website, so that you may be aware of the information we collect and how we use it at all times. Continued access to and use of the portal and apps will signify that you agree to any such changes.

Your rights

Under the Data Protection Laws, you have a number of important rights free of charge. In summary, those include rights to:

·      access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address

·      require us to correct any mistakes in your information which we hold

·      require the erasure of personal information concerning you in certain situations

·      receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations

·      object at any time to processing of personal information concerning you for direct marketing

·      object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you

·      object in certain other situations to our continued processing of your personal information

·      otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply contact the Information Commissioner’s Office.

If you would like to exercise any of those rights, please:

•            email hello@lawyer365.co.uk;

•            provide information to identify you e.g. your name and company name;

•            provide proof of your identity (a copy of your driving licence or passport); and

•            let us know the information to which your request relates.

Lodging a complaint

We hope that we can resolve any query or concern you raise about our use of your information.

The Data Protection Laws also give you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at www.ico.org.uk or telephone: 0303 123 1113.

How to contact us

We welcome your views about Lawyer 365 portal and our privacy policy.  

If you would like to contact us with any queries or comments, please email hello@lawyer365.co.uk or write to:

Lawtech 365 Limited

Elizabeth Court

Stratford upon Avon

CV37 6HB

 

Website disclaimer

This website contains information on lawyers, law firms, legal advisers, legal professionals, experts, solicitors and barristers who provide legal advice and services in various jurisdictions across the world. The information is directed at any person visiting our portal or downloading the app.

Lawtech 365 Ltd, www.lawyer365.co.uk, the apps and the owners of any other online portal or app through which this information can be obtained do not endorse or approve any of the legal advisers listed in the directory or any advice that they may provide.

While Lawyer 365 undertakes a number of checks to ensure that information provided through its search is correct, it is your responsibility to satisfy yourself that the advertiser you see is appropriate for the business you are transacting and/or any advice you are seeking. Any decision to transact business with or take up the services of a subscriber is made by you on the basis of your own enquiries.

The information contained on the portal and apps is provided for general information purposes only and does not constitute professional advice. Lawtech 365 Ltd, Lawyer 365 portal, Lawyers apps and www.lawyer365.co.uk website do not accept any responsibility for any loss, which may arise from reliance on information provided and accept no responsibility for information provided by third parties as any links to third party sites are provided solely as a convenience to users and at your own risk.

Lawtech 365 Ltd and Lawyer 365 portal give permission for the downloading, printing, and temporary storage of one or more of the documents or pages retained on this portal for personal use or internal business use for the purpose of finding professional legal exports for your business only, and for no other purpose. The reproduction or transmission of the contents of this website is prohibited without the prior written consent of Lawtech 365 Ltd.

Who is responsible for the processing of personal data?

Lawtech 365 Ltd, company registered in England and Wales, registration number 13107185 (“Lawtech 365”), is a company that owns and makes available the ”Lawyer 365” portal, platform and apps (the “App”) and is the data controller for the processing of the personal data, which you register in the App or the Website (www.lawyer365.co.uk), up until the time at which you commence contact with a legal professional (Expert) for free initial legal advice. 

When you seek free initial legal advice through Lawyer 365 portal, it is solely the legal professional and experts who are responsible for providing the advice and information, including the processing of personal data which is carried out in connection with providing you with advice. 

When a legal professional is providing free initial advice to you, Lawyer 365 acts as a data processor for the processing of personal data necessary to provide the technical platform and related services. 

How long do we keep your personal data?

Lawyer 365 only process your personal data as long as is necessary for the purposes for which the information in question is processed according to our legal obligations. This means we keep it as long as it is necessary in order for the legal experts to be able to provide free initial advice to you or otherwise for to be able to provide the Services, or in order to fulfil our legal obligations. 

Third parties with whom your personal data may be shared when you use the Services

Subcontractors of Lawtech 365 Limited

In order for Lawyer 365 to be able to offer you the Services, it uses external suppliers that process personal data in certain cases, for example, IT service providers, such as operating and hosting providers. These service providers process personal data in the capacity of data processors on behalf of Lawtech 365 Limited, for the sole purpose of providing the services requested by Lawyer 365, and only according to our instructions.

Transfers to third countries

Lawtech 365 Limited and the Lawyer 365 portal may use IT suppliers for operating services outside of the EU/EEA. This means that we may transfer your User Data outside the EU/EEA, including the United States, India, etc. 

Transfers of personal data take place to countries outside the UK/EU/EEA only if the transfer is lawful according to the applicable data protection legislation regarding the protection of your privacy in the recipient country with reference to: (i) the EU Commission’s decision regarding adequate levels of protection; (ii) application of the EU Commission’s standard contract clauses for transfers to third parties; (iii) that the recipient is covered by the Privacy Shield rules and thus the requirement of an adequate level of protection (applies to transfers to the United States); or (iv) other applicable safeguards in order to fulfil applicable data protection legislation.

Cookies

Lawyer 365 Cookies Policy

Lawtech 365 Limited (“Lawyer 365” “we” or “us”) uses cookies when you visit our portal to improve the quality of your experience and the services we provide. You can find out how to manage cookies on your devices below.

What are cookies?

Cookies are data files that can hold small amounts of information and are stored on your device (computer, smartphone, tablet etc) when you first visit a website.

Our use of cookies

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website, and include, for example, cookies that enable you to log into secure areas of our website. Please note that if you choose to disable these cookies, some parts of our website may not function correctly.
    • Lawyer 365 – To enable our website to provide the services we offer.
       
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    • Lawyer 365 – Lets us see how visitors are using our website to help us improve it.
       
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your region).
     
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
    • ​​​​​​​Facebook pixel – This lets us see how our advertising campaigns have performed.

Except for essential cookies, all cookies will expire after a reasonable period of time depending on the type of cookies.

Third parties may also use cookies via our website, for example advertising networks and web traffic analysis services. These third parties are responsible for setting their own cookies. These cookies are likely to be analytical cookies or performance or targeting cookies.

How to manage your cookies

You may change your website browser settings to manage your cookie preferences at any time. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether.

Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer. Please note without cookies you may not benefit from all the functionality available on our website or access some parts of the site. For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

Please contact our Data Protection Officer if you have any questions about this cookie policy or the information we hold about you.

If you wish to contact our Data Protection Officer, please send an email to hello@lawyer365.co.uk or write to Data Protection Officer, Lawtech 365 Ltd, Elizabeth Court, Stratford upon Avon, CV37 6HB, United Kingdom.

This policy was last updated 18/04/2021.